Specialising in the business of communicating with people – customers, guests and audiences for the past 35 years.

With many years’ experience in hospitality and retail business, Gary has employed, trained and mentored hundreds of Managers and Staff in delivering exceptional customer service.

He has organised and hosted many conferences all-around Australia and overseas, managed numerous Hotels and Resorts, been a partner in a family retail business and was National Marketing Manager for a multi-national company.

Gary’s 3 non-negotiables for business success through offering exceptional customer service are 1) All the little 1’ers make the difference, 2) Deliver more than you promise, and 3) If a jobs worth doing, it’s worth doing properly.

Partnering with Tim Gentle at Think.Digital, Gary now combines his passion and expertise for exceptional customer service with spreading knowledge of the Digital World to “Teach Tomorrow’s Technology Today”.